We're invested in keeping you safe.

We’re passionate about helping you invest in big ideas, and we’re equally committed to keeping your personal account information safe and secure. For your peace of mind, we provide the following forms of protection.

SIPC Protection

As a member of the Securities Investor Protection Corporation (SIPC), funds are available to meet customer claims up to a ceiling of $500,000, including a maximum of $250,000 for cash claims. For additional information regarding SIPC coverage, including a brochure, please contact SIPC at (202) 371-8300 or visit www.sipc.org. Pershing LLC provides coverage in excess of SIPC limits from certain underwriters in Lloyd’s insurance market. This additional insurance policy becomes available to customers in the event that SIPC limits are exhausted. Similar to SIPC protection, this additional insurance does not protect against a loss in the market value of securities.

Firewalls and Secure Socket Layering (SSL) Technology

Our advanced electronic firewall ensures that all of your information remains confidential. We also utilize SSL technology to make sure all your transactions take place in a secure environment. You can feel confident that any sensitive information you submit on our website is encrypted and safe.

Two Factor Authentication

Two-factor authentication (also known as 2-step verification) relies on something you know (like a password) and something you have (like a cell phone). When you are logging in using an unrecognized browser, we’ll send a code to a device you pre-register. You’ll enter that online code to complete authentication process.

Failed Login Limits

To keep unauthorized users from accessing your account, we lock it after 5 failed login attempts. Should you be locked out because you forgot your password, our customer service representatives can help you access your account quickly.

Automatic Inactivity Logoff

To help ensure that your personal information is protected, you’ll be automatically logged out of your account after 20 minutes of inactivity.

The Motif Social Network

As a member of Motif Investing, you’re part of a network of like-minded investors who share opinions, and keep on top of what others are saying. Whether you’re communicating on Facebook, Twitter, or on the Motif website, we don’t recommend you share any personal information, including your user name, password, and account information. It’s a good idea to review the Motif privacy policy. We also suggest you review Facebook’s privacy policy, which contains important information on how your information can be displayed and used on Facebook and on other sites that may link to Facebook.

Motif cannot guarantee the value of your investments, as they are subject to ongoing fluctuation in response to shifting market conditions. Motif employs safeguards to prevent against the misuse, loss or alteration of any personal account information that we maintain.